Privacy Policy

Introduction

This Privacy Policy governs the manner in which we (SatoshiPay, our or us) collect, use, discloses, retain and secure personal information about our users (you) when they register for or use our products, services or any other features, technologies or functionalities, including our websites, payment interfaces and APIs (the, our Services) provided by us.

Collecting personal information

  1. We may collect, store and use the following kinds of personal information about:
    a. information about your computer and about your visits to and use of this website, including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths;

    b. information that you provide to us when registering with our Services

    c. information that you provide to us when using the services on our Services, or that is generated in the course of the use thereof;

    d. information relating to the transactions that you enter into through our Services

    e. information contained in or relating to any communications that you send to us or send through our website any other personal information that you choose to send to us.

  2. Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.

Using personal information

  1. We may use your personal information to:

    a. administer our Services and business;

    b. personalise our Services for you;

    c. enable your use of our Services;

    d. carry out transactions in accordance with your use of our Services;

    e. send statements, invoices, payment reminders to you, and collect payments from you or others in accordance with your use of our Services;

    f. send you non-marketing commercial communications;

    g. send you email notifications that you have specifically requested;

    h. send you our email newsletter, if you have requested it;

    i. provide third parties with statistical information about our users;

    j. deal with enquiries and complaints made by or about you relating to your use of our Services;

    k. keep our Services secure and prevent fraud;

    l. verify compliance with the terms and conditions governing the use of our Services;

    m. comply with regulatory and law enforcement compliance measures;

    n. If you submit personal information for publication on our Services, we will publish and use that information in accordance with the terms and conditions governing the use of such information;

    o. We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.

Disclosing personal information

  1. We may disclose personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.

  2. We may disclose personal information to any members of our subsidiaries, holding companies and all of its subsidiaries insofar as reasonably necessary for the purposes set out in this policy.

  3. We may disclose your personal information:

    a. to the extent that we are required to do so by law;

    b. in connection with any ongoing or prospective legal proceedings;

    c. in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

    d. to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

  4. Except as provided in this policy, we will not provide your personal information to third parties.

International data transfer

You accept and agree that:

  1. information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy;

  2. information that we collect may be transferred to the United States of America which do not have data protection laws equivalent to those in force in the European Economic Area.

Listing in the SatoshiPay Directory

You accept and agree that we may publish your organization's name and website as well as other publicly available information about your organization in a public directory of companies and publishers using SatoshiPay. You have the right to revoke your consent to such a usage of your name and data at any time.

Retaining personal information

We will retain documents and other data containing personal information to the extent necessary to:

  1. comply with legal requirements;

  2. to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

  3. to offer our Services to our users and to conduct our business.

Securing your personal information

  1. We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

  2. Sensitive and private data exchange between you and our Services happens over a secured communication channel and is encrypted and protected with digital signatures..

  3. You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

  4. You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).

Amendments

  1. We may update this policy from time to time by publishing a new version on our website.

  2. If we make changes that are material, we will notify you before the changes take effect, provided you gave us your e-mail address. Otherwise you are obliged to check for changes in the Privacy Policy provided on our website yourself. If applicable, the notice will designate a reasonable period of time after which the new Terms will take effect. If you disagree with our changes, then you are obliged to stop using our Services within the designated notice period. Your continued use of our Services will be subject to the new Terms. However, any dispute that arose before the changes shall be governed by the Terms that were in place when the dispute arose.

Your rights

  1. You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:
    a. the payment of a fee; and
    b. the supply of appropriate evidence of your identity.

  2. We may withhold personal information that you request to the extent permitted by law.

  3. You may instruct us at any time not to process your personal information for marketing purposes.

Third party services

  1. We rely on third party services to provide you with our Services.

  2. We have no control over, and are not responsible for, the privacy policies and practices of third parties.

Updating Information

You are obliged to provide us with up-to-date personal information to the extent that it is necessary for us:

  1. to provide our Services to you;

  2. in order to establish, exercise or defend our legal rights;

  3. in order to comply with regulatory and law enforcement compliance measures.

Cookies

  1. Our website uses cookies.

  2. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

  3. Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

  4. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

  5. We use session and persistent cookies on our website as well as the localStorage capabilities of your browser.

  6. Blocking or deleting any or all all cookies may have a negative impact upon the usability of our Services or may practically exclude you from using them completely.

Our Details

Our Services are owned and operated by SatoshiPay Ltd. We are registered in England and Wales under registration number 09366948, and our registered office is at Dalton House, 60 Windsor Avenue, London, SW19 2RR, United Kingdom. Our principal of business is at Dalton House, 60 Windsor Avenue, London, SW19 2RR, United Kingdom. You can contact us by writing to the business address given above or by email to feedback@satoshipay.io.